A family business that runs like an operations company.

I can’t speak highly enough of the amazing team at Blue Puffin Stays, one of the standout qualities of Kate, Andrew and the team is their personalised care. They don’t just treat my property like another listing, they understand that my property is a business and they drive bookings to assist me with creating the successful business I’m looking for. Whether it’s routine maintenance, addressing guest concerns, or providing advice on improvements, they always go above and beyond to make sure everything runs smoothly.

Overall, working with Blue Puffin has been an absolute pleasure. Their professionalism, care, and proactive approach to property management have made all the difference. I highly recommend them to anyone looking for a reliable, trustworthy property management company that genuinely cares about the success of their clients.

I’ve been working with Blue Puffin Stays for almost three years, and I couldn’t be happier with their service. As my very first property investment, I was new to the world of serviced accommodation, but they have guided me every step of the way - from compliance and regulations to presenting the property in the best light and maximising bookings. Their fully hands‑off approach means I’ve never even needed to step foot in the property once, yet it’s been kept in excellent condition and consistently delivers strong returns. They handle absolutely everything: guest management, maintenance, local updates, and even securing long‑term direct bookings that keep occupancy high and costs low. This has given me complete peace of mind, freed up my time, and helped me transition into being a property investor full time, enjoying true time and location freedom. I wouldn’t hesitate to recommend them to anyone looking for a truly hands‑free, professional, and reliable management company in the South of England.

Working with Blue Puffin Stays has been a pleasure from day one. The team is proactive, responsive, and genuinely invested in the smooth running of our properties.

They’ve gone above and beyond — from chasing up renovation snag list items, to resolving plumbing issues quickly, to ensuring our properties meet the latest fire safety standards.

Their attention to detail, clear communication, and willingness to take ownership gives us real peace of mind. We truly value our partnership and highly recommend their services to anyone seeking reliable, caring property management.

We cannot recommend the team at Blue Puffin Stays enough. They have been absolutely key to the success of our SA and we would not have achieved the success we have had with it without their input and management. When we were first analysing the deal BPS were able to provide historical revenue reports so that we could quickly assess whether the house was going to work from a rental perspective. Then Kate was able to help me with the interiors in terms of colours etc and then we worked with BPS to dress the property and we were over the moon with the finish provided.

Once the property had been completed from a build perspective, BPS handled everything else from the photos, to the listing bookings, cleaning, waste removal and linen. They are very hands-on in ensuring the property is maintained to a high standard and we have hardly had to get involved in any of the day to day running. There is a lot of work involved in SA, we are glad to have found BPS to manage our SA, we could not have done it without them!

We are now on the look out for the next project to work together on.