About us
Blue Puffin started in 2021 with a love of travel, good food and beautifully made spaces, and one property in Portsmouth. Kate designed it, Andrew built the systems to run it, and guests kept coming back. Owners noticed, and asked us to do the same for them.
Five years on we manage 34 properties across Hampshire, the Cotswolds, Surrey, West Sussex and Greater Manchester, with a full-time operations team, our own automation across pricing, payments and guest care, and a sister interiors company that designs the spaces guests photograph.
We have won five industry awards since 2024: Business Awards UK's Property Innovation Award and Property Leadership Award in 2024, and LUXlife's Best Luxury Serviced Accommodation Provider three years running, for Southern England (2024), the South West (2025) and the Cotswolds & Hampshire (2026). Booking.com guests have given us Traveller Review Awards in 2023 and 2025. We are members of PASC UK and the Property Redress Scheme.
What has not changed is the promise: every property is run as if it were ours, every guest is looked after as if they were staying with us, and every owner gets the truth about their numbers.
Recognised by the industry and by guests
Property Innovation Award 2024 
Property Leadership Award 2024 
Best Luxury Serviced Accommodation Provider, Southern England 2024 
Best Luxury Serviced Accommodation Provider, South West 2025 
Best Luxury Serviced Accommodation Provider, Cotswolds & Hampshire 2026 
Booking.com Traveller Review Awards 2025 
Member, Professional Association of Self-Caterers UK 
Property Redress Scheme member The team
You will always know who is looking after your property. Behind the four of us is our in-house operations team, and around them a wider network of property managers, cleaners, trades and specialist contractors in every region we cover, all working to the same standard.
Director & Founder
Founded Blue Puffin to turn beautiful properties into unforgettable stays and better returns for owners. Interiors, guests and owner relationships are her world.
Managing Director & Co-Founder
Numbers, systems and strategy. Andrew built the pricing, reconciliation and reporting engine that runs underneath every property.
Guest Communications Manager
The voice guests hear first and last. Lee runs communication, reviews and the social side of every stay.
Property Administrator
Daily operations, cleans, inspections and the detail that keeps every calendar running smoothly.
Working alongside us
In-house. Runs the calendars, cleans, inspections and guest issues every day.
Local eyes on every home, from launch checks to routine visits.
Dedicated and in-house. Prices every night and reviews every property's numbers each month.
Hotel-standard turnovers with photo checks after every stay.
Plumbers, electricians, gas and fire safety engineers we know and trust.
Performance, not promises
A full calendar on its own does not pay the mortgage. What matters to an owner is revenue for every night the home is available to let, which combines how often it is booked with what each night earns.
On that measure, our homes earned 13% more than similar homes nearby over the last 90 days.
Source: PriceLabs market data, the 90 nights to 23 September 2026, comparing our homes with nearby listings of a similar size. Revenue is per night available to book, so nights blocked for owner stays or maintenance are left out. The 13% covers every home we manage except one pool villa with no like-for-like market; the bars show a selection of our regions. Past results, not a forecast: every property and season is different.
Revenue per available night, by regionsimilar homes nearby = 100%
Similar homes nearby 100% · Blue Puffin 112%
Similar homes nearby 100% · Blue Puffin 116%
Similar homes nearby 100% · Blue Puffin 121%
Similar homes nearby 100% · Blue Puffin 174%
Similar homes nearby 100% · Blue Puffin 123%
+13%
more revenue than similar homes nearby, per available night
365
days a year your prices are reviewed
70
booking channels we can list on, including corporate agents
Free appraisal
Our management team will be in touch within two working days.
We will look at comparable listings in your postcode and prepare a written appraisal of what the property could earn. If a long let would serve you better, we will say so.
Prefer to talk? 01242 420 010 · [email protected]
